Privacy Policy

1. Who we are

This website is operated by A&H Transport Services Ltd (trading as A&H Group, “we”, “us”, “our”), a company based in Malta. We are the data controller responsible for your personal data.

Registered address: 111, Trejqa Tal-Fleur-De-Lys, Santa Venera, SVR 1580, Malta
Email: ahtransportserviceltd@gmail.com
Phone: +356 9911 9134

2. What information we collect

We only collect the personal data we need to respond to you and to run our website:

• Information you give us — when you complete our contact form or email us, we collect your name, email address, telephone number and the contents of your message.
• Usage and device data — if you consent to analytics cookies, we collect standard analytics information such as pages viewed, approximate location, device type and browser, to understand how the website is used.

3. How we use your information

• To respond to your enquiries and provide the services you request.
• To communicate with you about your enquiry or our services.
• To operate, maintain and improve our website.
• To comply with our legal and regulatory obligations.

4. Legal basis for processing

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Consent — for analytics cookies and any optional marketing communications. You can withdraw your consent at any time.
• Legitimate interests — to respond to enquiries, run our website securely and improve our services, where this does not override your rights.
• Performance of a contract — where we need to process your data to provide a service you have requested.

5. Cookies and analytics

We use a cookie consent banner so that no analytics or marketing cookies are set until you accept them. Strictly necessary cookies that are required for the website to function may be set without consent. If you accept analytics cookies, we use Google Analytics to understand site usage; you can decline at any time and we will not load these cookies.

6. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate the website and our business (for example, hosting and analytics providers), and with authorities where required by law. Any providers act on our instructions and are bound to keep your data secure.

7. International transfers

Some of our service providers may process data outside the European Economic Area. Where this happens, we take steps to ensure your data receives an adequate level of protection, such as relying on appropriate safeguards approved under the GDPR.

8. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy, to respond to your enquiry, and to meet our legal obligations. When it is no longer needed, we securely delete or anonymise it.

9. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data (“right to be forgotten”).
• Restrict or object to our processing of your data.
• Request the transfer of your data (data portability).
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, contact us at ahtransportserviceltd@gmail.com. You also have the right to lodge a complaint with Malta’s Information and Data Protection Commissioner (IDPC) at idpc.org.mt.

10. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at ahtransportserviceltd@gmail.com or +356 9911 9134.